Privacy Policy — Insider AI Agency

Who we are

Insider AI Agency Holdings LLC ("Insider AI Agency," "we," "us") operates insideraiagency.com and the products described on it. Questions: admin@insideraiagency.com.

Information we collect

You give us: when you use our contact form, client portal, or chat, you may provide your name, email, company, and the message/details you choose to share.
Automatically: standard server and security logs (e.g., IP address, timestamps, pages requested) needed to operate and protect the site.
Payments: we do not collect or store full payment-card details. Subscriptions are processed by our payment provider (Stripe); we receive only confirmation of status, not your card number.

How we use it

To respond to your inquiry, scope an engagement, and provide the services you request.
To operate, secure, and improve the site and our products.
To meet legal, tax, and record-keeping obligations.

We do not sell your personal information.

Who we share it with

Only with service providers that help us run the business under contract — for example cloud hosting (Google Cloud) and payment processing (Stripe) — and where required by law. These providers handle your information on our behalf, not for their own marketing.

How we store & protect it

Inquiries and engagement records are stored in our governed cloud data warehouse (Google BigQuery) with access controls and audit logging. No method of storage is perfectly secure, but we apply least-privilege access and monitoring to protect your information.

Your choices & rights

You may request access to, correction of, or deletion of the personal information you've shared with us by emailing admin@insideraiagency.com. Depending on where you live (e.g., under GDPR or CCPA), you may have additional rights; we honor valid requests.

Data retention

We keep information only as long as needed for the purposes above or as required by law, then delete or de-identify it.

Changes

We'll update this page when our practices change and revise the date above.

This policy reflects our actual current practices. It is a working policy pending review by counsel for your jurisdiction before it is relied upon for formal compliance — consistent with our honest-status standard.